Author: Jackie Chen

Issue With DAT 6682 and McAfee Email Products


The bloody McAfee caused another trouble yesterday by rereleasing the new DAT 6682. Our Exchange server transport server stopped working just after updating to the DAT6682. The only thing you can do is to revert the DAT back to 6681 in both ePO master repository and the mail server. The solution can be found at: … Continue reading Issue With DAT 6682 and McAfee Email Products →

CSV Redirected Access Issue


In the past, the only reason I know that could cause CSV get into redirected access mode is the VSS. Generally, the CSV can get out of redirected access mode after cleaning of the VSS shadows. But Today I see another reason – McAfee Virus Scan Enterprise Patch 1. If you install the VSE Patch … Continue reading CSV Redirected Access Issue →

Validate SCSI Device Vital Product Data (VPD) Failed


‘Validate SCSI Device Vital Product Data’ test validates that the storage supports necessary SCSI inquiry data (VPD descriptors) and that they are unique. But after the installation of Windows Server 2008 R2 SP1, the test will always fail during cluster validate test. The solution to this issue is to install a Microsoft hotfix, no restart … Continue reading Validate SCSI Device Vital Product Data (VPD) Failed →

Windows Critical Problem Management Workshop Day 1


‘Windows Critical Problem Management Workshop’ is a 2 days course. The objective is to learn how to effectively identify and troubleshoot critical problems with Windows.The learning material is ‘Windows Internal Book’  On day 1, the trainer mainly introduced the Windows architecture and some useful troubleshooting tools. Here are my notes. The starting point is to … Continue reading Windows Critical Problem Management Workshop Day 1 →