One of the common issues that I have seen for Outlook users is that the offline address book in their local machine is out of date. This may cause the user can not find a new contact in the address book, or send mail to the outdated email address. The simplest way to solve the … Continue reading Offline Address Book (oab) Settings →

The internal traininng organizer came to me and asked how to create a shared calendar which she can publish her training plan for 2011. Here are the steps: 1) Create a new Folder under Mailbox – Your Username 2) Type in the name ‘2011 Training Plan’ and choose ‘Calendar Items’. 3) Navigate to the calendar … Continue reading How To Create a Shared Calendar →

I have been perplexed with this issue since last week – my Outlook just can not retrieve the free/busy information of other users or resources.  One thing I am sure this has nothing to do with the server and my account settings. As this feature works fine in my OWA. This must be something related … Continue reading Can Not Retrieve Free/Busy Information →

I found this feature by accident – Press Ctrl key and click the Outlook icon in the system tray. Two extra options listed in the menu, which allow you to check the Outlook connection status and test the Email autoconfiguration capability. BTW, I am using Outlook 2007.