I found out that the time zone settings (e.g for due date) in ServiceNow API call is a bit tricky when trying to automate the change request creation in ServicerNow. Here is the rule that I figured out: If the account that is used for making the API request has time zone settings, then the … Continue reading Time Zone in ServiceNow API Request
Category: Scripting
Automatically Update Jira Custom Field Content
I recently worked on a Jira Service Desk automation project. One of the requirements is to allow user to choose either Jira project or Confluence space from a dropdown list. This is how the custom field of 'Jira Project Picker' looks like. BTW, I have confirmed that Jira (7.12.3 ) system field project field could … Continue reading Automatically Update Jira Custom Field Content
Jira Project Key Query Page
Similar to the Confluence Project Key Query Page, I created another page for querying the Jira Project Key. As the script sends a cross domain request from Confluence to Jira, the CORS has to be configured in Jira to allow it. This is how it looks, and here is source code.
Jira and Confluence Performance Monitoring Part Two
Continue with Jira and Confluence Performance Monitoring Part One, in this article I will explain a bit deeper how the Bot works which is most interesting part I think. First of all, you need to have a Bot that is hooked to your Slack. I wrote my own Bot based on Hubot (Nodejs Express Framework). When … Continue reading Jira and Confluence Performance Monitoring Part Two
HTTP Code 499
Http status code 499 is a non-standard status code introduced by nginx for the case when a client closes the connection while nginx is processing the request. I just encountered the 499 code in the nginx log a couple days ago. The reason of that is I wrote a Ajax to make a API call to the … Continue reading HTTP Code 499
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