If you are seeing the error message 'The Atlassian Marketplace server is not reachable. Available application updates will not appear on this page." on the Jira Version & License page - https://jira.mycompany.com/plugins/servlet/applications/versions-licenses. Then you should check the following three places: Network Make sure your Jira box has a workable network. Run some ping or curl testings to … Continue reading Atlassian Marketplace server is not reachable
Category: Atlassian
Jira error: java.net.UnknownHostException
We recently had an incident that Jira box could not resolve DNS properly after rebooting. The related errors in the logs are java.net.UnknownHostException. We run Jira as a container under the account named Jira. So I logged into the container as root to check the DNS settings. The settings look fine, and I can either ping … Continue reading Jira error: java.net.UnknownHostException
Priority Scheme is missing in Jira
'Priority Scheme' is a new feature that is introduced since Jira 7.6, which allows you to customize the priority for different projects. We recently upgraded a Jira box from 7.5.1 to 7.6.6, but we did not see the 'Priority Scheme' in the newer version. It turns out that it is disabled by default in some … Continue reading Priority Scheme is missing in Jira
Enterprise releases for Jira Software and Confluence
Atlassian announced Enterprise release for Jira and Confluence early this year. What does it mean to you? In my opion, if stability is the number one priority for you (not more features), then you should always go for the current enterprise release when you plan to upgrade your Jira and Confluence. What’s unique about an … Continue reading Enterprise releases for Jira Software and Confluence
iframe shows as blank page in Confluence
If your added iframe macro shows as a blank page in confluence page. I think there are two places you need to check. Ensure the site url (include protocol scheme) has been whitelisted. Check whether the site allows cross origin access. For example, *.sharepoint.com does not cross origin access by setting x-frame-option as SAMEORIGIN. Reference: … Continue reading iframe shows as blank page in Confluence
