When I checked the Backup Exec this morning, it shows ‘Communication Stalled’ in the job status. According to my research, this should be a bug in the Backup Exec.
To fix this, the work around is to pause the media server, then un-pause it. If the jobs failed to recover from this issue, you may need to reboot the media server.
Reference
http://www.symantec.com/business/support/index?page=content&id=TECH63380
Drop us a line if we can help with this one.
Cheers,
@backupexec
@seanjregan
Thanks. This has been solved.