I found out that the time zone settings (e.g for due date) in ServiceNow API call is a bit tricky when trying to automate the change request creation in ServicerNow. Here is the rule that I figured out: If the account that is used for making the API request has time zone settings, then the … Continue reading Time Zone in ServiceNow API Request
Jira takes long time to restart after upgrade
We noticed that Jira startup time increased from 3+ mins to 20+ mins after a recent upgrade (7.10 to 7.12). After analysed a few restart relevant events in the logs, I found that there are some messages related to DB row migrations which were not there before the upgrade. Here is a example: 5/3/19 9:43:14.816 … Continue reading Jira takes long time to restart after upgrade
AWS Summit Sydney 2019
Another year, another AWS Summit. As always I attended AWS summit in Sydney this year. If I only can summarise it with one sentence, then it would be "It is AWS age 2.0 now". I started my AWS journey about 6 years ago, and these were all the products AWS offered at that time. I … Continue reading AWS Summit Sydney 2019
Error rendering ‘com.atlassian.jira.jira-view-issue-plugin:activitymodule’. Please contact your Jira administrators.
If you are seeing the above error in the Activity section of a Jira issue. Your Jira may have hit a Jira bug. Check this out - https://jira.atlassian.com/browse/JSDSERVER-5966 To confirm it, you can try: (1) Check the issue via API - https://<jira-server>/rest/api/2/issue/issue-key (2) Search comment in the result, to see what you got there. In … Continue reading Error rendering ‘com.atlassian.jira.jira-view-issue-plugin:activitymodule’. Please contact your Jira administrators.
Automatically Update Jira Custom Field Content
I recently worked on a Jira Service Desk automation project. One of the requirements is to allow user to choose either Jira project or Confluence space from a dropdown list. This is how the custom field of 'Jira Project Picker' looks like. BTW, I have confirmed that Jira (7.12.3 ) system field project field could … Continue reading Automatically Update Jira Custom Field Content
