Create a Slack FAQ Bot in AWS Lambda


I recently wrote a simple Slack FAQ bot that can answer users’ questions automatically. User is able to find the knowledge base articles and relevant shortcut in the ticketing system with just one click.

This is how it looks like in Slack. And it is also super easy to customize the Bot to fit different use cases. Check out the code repository if you are interested Slack FAQ Bot.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s