ISSUE TSM for SharePoint backup job completed with exception: (Type) Site Collection (Path) Error message: An error occurred while backup a list. Id:00000000-0000-0000-0000-000000000000, Url:00000000-0000-0000-0000-000000000000.Object reference not set to an instance of an object. CAUSE DocAve agent does not have full control on user profile service application. SOLUTION REFERENCE https://www-304.ibm.com/support/docview.wss?uid=swg21567334
TSM 6.3: Backup and Restore SharePoint
1) Upload a new file to my person documents in my SharePoint site. 2) Login into the DocAve manager. Go to Data Protection and choose the SharePoint farm and default agent group. Give it a plan name and choose ‘TSM_Sandbox’ as the logical device. Click save then choose ‘Run Now’. 3) Choose ‘Full’ then click … Continue reading TSM 6.3: Backup and Restore SharePoint
TSM 6.3: Install TSM for SharePoint
TSM for SharePoint actually is DocAve which is developed by AvePoint, and used by IBM as a OEM product. There are two components of TSM for SharePoint: Manager and Agent. 1) Login into TSM_SP_Server, and install TSM for SharePoint server (DocAve Manager). Leave the default settings in the Advanced Configuration to use Built-in Database 2) … Continue reading TSM 6.3: Install TSM for SharePoint
Backup Exec: Communication Stalled Error
When I checked the Backup Exec this morning, it shows ‘Communication Stalled’ in the job status. According to my research, this should be a bug in the Backup Exec. To fix this, the work around is to pause the media server, then un-pause it. If the jobs failed to recover from this issue, you may … Continue reading Backup Exec: Communication Stalled Error
TSM 6.3: Database Cache Hit Ratio Is Too Low
ISSUE CAUSE In TSM 6.3, there are two possible reasons: 1) The physical memory is too low, 2) The TSM server has been rebooted recently, and the cache hit ratios needs a few days to increase up to 98. SOLUTION Increase the physical memory if it is case 1). Just leave it, the warning should … Continue reading TSM 6.3: Database Cache Hit Ratio Is Too Low