Occasionally, the ancestor table corrupts in Confluence. The consequence of that is users will lose access to the child pages under their spaces. It happened once after we upgraded our Confluence server. Not sure if the upgrade caused that, or just a coincidence. To confirm if you have corrupted ancestor table, run the the following … Continue reading Confluence: Rebuilding the Ancestor Table
Author: Jackie Chen
Add-ons management of Jira and Confluence
An add-on (or plugin, they are slightly different) is an installable component that supplements or enhances the functionality of Jira and Confluence in some way. e.g Automation for Jira, Team calendar for Confluence. Both recent version of Jira and Confluence primarily use UPM (Universal Plugin Manager) to manage add-ons. They may look very similar in … Continue reading Add-ons management of Jira and Confluence
Atlassian Marketplace server is not reachable
If you are seeing the error message 'The Atlassian Marketplace server is not reachable. Available application updates will not appear on this page." on the Jira Version & License page - https://jira.mycompany.com/plugins/servlet/applications/versions-licenses. Then you should check the following three places: Network Make sure your Jira box has a workable network. Run some ping or curl testings to … Continue reading Atlassian Marketplace server is not reachable
Jira error: java.net.UnknownHostException
We recently had an incident that Jira box could not resolve DNS properly after rebooting. The related errors in the logs are java.net.UnknownHostException. We run Jira as a container under the account named Jira. So I logged into the container as root to check the DNS settings. The settings look fine, and I can either ping … Continue reading Jira error: java.net.UnknownHostException
Priority Scheme is missing in Jira
'Priority Scheme' is a new feature that is introduced since Jira 7.6, which allows you to customize the priority for different projects. We recently upgraded a Jira box from 7.5.1 to 7.6.6, but we did not see the 'Priority Scheme' in the newer version. It turns out that it is disabled by default in some … Continue reading Priority Scheme is missing in Jira
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