While setup New Relic Java agent in Jira, I found out that there is an extra option ‘-Datlassian.org.osgi.framework.bootdelegation.extra=com.newrelic.*‘ that you need to add into JVM parameters to make New Relic Java Agent to work with Jira. This is due to Jira uses OSGI framework, and the default boot class loader does not load the extra -javaagent options.
Sample:
-javaagent:/opt/newrelic/newrelic.jar -Datlassian.org.osgi.framework.bootdelegation.extra=com.newrelic.*
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