I found out that the time zone settings (e.g for due date) in ServiceNow API call is a bit tricky when trying to automate the change request creation in ServicerNow. Here is the rule that I figured out: If the account that is used for making the API request has time zone settings, then the … Continue reading Time Zone in ServiceNow API Request
Tag: Automation
Automatically Update Jira Custom Field Content
I recently worked on a Jira Service Desk automation project. One of the requirements is to allow user to choose either Jira project or Confluence space from a dropdown list. This is how the custom field of 'Jira Project Picker' looks like. BTW, I have confirmed that Jira (7.12.3 ) system field project field could … Continue reading Automatically Update Jira Custom Field Content
Jira and Confluence Performance Monitoring Part Two
Continue with Jira and Confluence Performance Monitoring Part One, in this article I will explain a bit deeper how the Bot works which is most interesting part I think. First of all, you need to have a Bot that is hooked to your Slack. I wrote my own Bot based on Hubot (Nodejs Express Framework). When … Continue reading Jira and Confluence Performance Monitoring Part Two
AWS One Page Advisor
If you are interested to have a high level overview of all your AWS accounts status (security, cost, performance, limits and fault tolerance), then it might be worth checking out my new tool AWS One Page Advisor . It is can aggregate the results of trusted advisor checks across multiple AWS accounts into one html page. Here … Continue reading AWS One Page Advisor
Huggies – AWS Elastic Beanstalk Automation Tool
Huggies is a side project that I started when working for the NAPI team which pronounced as ['næpɪ], and that is why I named it as Huggies 😉 The team's environments are mostly on AWS Elastic Beanstalk. In general, Elastic Beanstalk is a good tool as it abstracts the complexicity of managing Elastic Load Balancer, … Continue reading Huggies – AWS Elastic Beanstalk Automation Tool
Jackie Chen's IT Workshop 